OWNERSHIP

April 6, 2024:

Who owns Triana?  LaSalle Property Fund Reit, Inc., but don't expect Legacy employees who are working here without a valid BTC to tell you.  (LAMC 21.03).

Priority of Legacy is to protect the $250,000 they make a year off the property and to keep their free apartments. And they will do ANYTHING to anyone to protect their jobs even put you in a lease with an entity that terminated in July 2023.  

No matter what they sell you on just know that LPF Triana, Inc. is a terminated entity and that Legacy Partners Residential, Inc. is NOT the owners and relinquished their name in 2016.  This is all on the Secretary of State website.  

If you are facing eviction from LPF Trina, Inc. please reach out and we will get you the records you need to fight them.  

In Hart v LaSalle, Jonathan Kyle Dupree's lawyers have been lying for almost one year that LPF Triana, LLC is the owner through "conversion" but there is NO conversion in California and NONE of us are in a lease with this LLC.  They are lying to the courts because they don't want the REAL owners LaSalle Property Fund Reit, Inc. to be exposed to litigation.  This is how unethical these people and companies are.  And this is FRAUD.  Look at the back of your 2023 rent checks and you will see this entity.  

This NEW Conservice billing company is  likely because of all the investigations into RealPage the prior "billing" company.  Why our sewer and water fees went up is likely to make up for the loss in trash profits now that they lowered our inflated trash fees to $22.00 from $40.10.  This is likely because of the current lawsuit against them.  They also have Alico security dumping trash (for free) because that is of course their job so they couldn't justify the $40.10.  They think the lease allows them to do this and not give us proof.  They are mistaken.  Our leases contradicts what we are supposed to pay.  They mark the box that the "landlord" is supposed to pay "common area" water and trash but then a few lines down they contradict this. If a lease is vague or confusing they cannot enforce it. 

Old leases state that they have to bill us utilities 23 days in advance but they are not doing this.

LEGACY IS A MESS!

March 16, 2023:

Still ongoing waste water leaks on P2. Mini pools all over the garage. Broken trash chute doors. Marijuana smells in hall. Electrical issues in our units. False alarms going off now almost every 6 days scaring the hell out of us. At times the hall doors remain closed for 12 hours. Management says nothing. New leasing staff about every 3-6 months. Can't figure out how to get out the permanent stains in our halls that Legacy and LaSalle caused. These 2 companies have NO business being in property management. It's all about the money.  Hang in there at some point LaSalle will have to sell the property and Legacy will be gone. 

September 25 Update: Legacy ignored waste water leak in garage for months. Massive leaks all over the garage.  Dead planters all over the property.  Trash gouging continues. Revolving door of staff continues. Roto Rooter only comes out after resident contacts Public Health.  Richard Carey's office is 13 steps from the leak and did nothing. Mini horns went off for over 5 minutes on September 10, 2022, at 1:00AM.  R&J Janitorial staff still can't keep the property clean but can drive around on golf carts taking photos fo residents. Disgusting furniture still surrounds the property. 

It is now 2022 and nothing has changed.  Monstrous water leaks in the garage, furniture outside the property for weeks, sewer leaks on P2, at least 2 elevators were down over the new year and no matter how many complaints, LaSalle will not get rid of Legacy Partners. No one knows what the porters at this property are doing other than standing around socializing and laughing at residents. The trash rooms wreak, the halls are nasty, the elevator lobby floors are damaged beyond repair and all Legacy does is ask prospects for Yelp reviews. Tip: Do not fall for the "Lease Termination" clause on your lease. You do not have to pay over $5000 to leave, and you do not have to sign your rights away. 

The trash chute doors either stay open all day or you can't open them without injury.  How difficult is it to have a functioning trash chute door? As many have noticed, a lot of the "Exit" doors in the garage are not code compliant. Call Building & Safety because it will take Legacy staff weeks to address it. Everyone here has a story so let's work together. Please email us if you were charged to have your car towed the week of December 14, 2021.  

2021: It is impossible to have lived here for years and not see what Legacy Partners, Inc. and LaSalle Investment have done to this property. Look at the hallway floors. Look at the walls. Look at the garage gates.  Look at the pipes leaking all over the garage for over a year. How many have found themselves stuck in the old elevators? Look at how you are treated by the Legacy leasing staff who are paid by YOUR rent.  For years, the Regional Manager, Steven Sapp, has been hiring staff who simply do not get along with each other and this spills over on to the residents. The angrier they are at work - the nastier they are to residents. Proper background checks are not done on employees and regardless of your history in management, and your skills, you will be promoted to a management position. If you play along and harass residents Legacy sees this as "loyalty" and promotes unethical individuals. Managers come and go. Leasing agents come and go. Legacy can't maintain more than 2 full time employees in maintenance despite there being 370+ units. Residents are mopping the halls because they don't want to drag the filth into their homes. 

Legacy promoted a "spa" for almost one year when it was under construction. It is beyond unethical to lie to prospects on a daily basis. The stains pictured below have been here for 3 years. They recently "power washed" the guest parking (while ignoring tenant parking) this somehow shut all the hallway doors. Legacy staff let the doors remain closed for almost two days while it was 95 degrees outside. Tenants had to walk the property and open the doors because their staff didn't have enough sense to do it themselves.

As pictured below there was a magnet hanging on a garage wall on P2 for weeks. Staff and porters walked by it every day and no one had the sense to repair it - yet they have time to harass and monitor residents.

Did you give permission to RealPage, Inc. to store your Personal Identifiers?  Do you want them removed and stored in a safe location?  Demand that LaSalle & Kyle Dupree remove them. 

Look at the filthy and damaged trash room floors. Only four of the sixteen floors have been replaced. 

How many more times will the piercing alarms sound throughout our units? LPF brings in at least a million dollars in rent a month. 

This is the epitome of corporate greed. Have you paid $75.00 for being one day late with your rent? These fees are unlawful. 

Leasing agents will monitor your every move to score points with their boss. They make crazy accusations against you and make your life hell. They do this to bully you out.  A new resident was told by Anabell, "I'm watching you." How scary is that?  To have your landlord watch your every move. Despite there being over 1000 residents the only employee in the leasing office on Sundays, is Anabell. 

The "new" manager left after one year. On Saturdays there is a temp to join Anabell but she can't access emails or actually help in any way. This is what LaSalle does to their residents while raking in the dough every month. Don't we deserve better? Cars are broken into every month and at best there are 2 patrol officers circling a 300,000 Sq. Ft. property.

Pet urine will become a permanent stain in the halls because no staff will clean the hallways. The outside curb is cleaner than our hallways. Despite the walls being in desperate need of paint - they are now needlessly painting the outside of the property. This should be fun.  If you are expecting your HVAC to work, think again...your unit will most likely be 85 degrees all day, as the air does not circulate evenly throughout your unit. 

Should we pay $3000 a month for this? Why won't LaSalle enforce their own lease? Speak out.  Join our efforts and upcoming protests. 

When your priority is asking for positive Yelp reviews to drown out the REAL reviews, then it is time to go.

Many have terminated their leases...if you too know of anyone who has, please put them in touch with us. 

April 6, 2024:

Hart v Sullivan, et al.,  going to trial November 12, 2024.

March 16, 2023:

Hart v Sullivan, et al., settled in part for $120,000 and still litigating on Sullivan, Legacy and LaSalle. 

Class actions and/or Mass Tort cases.

Dione Freitas v LPF (burnt by BBQ) settled for 4.6 million but unfortunately that won't get change here. When an insurance carrier pays out - Kyle Dupree and LaSalle Investment  do not care and do not learn. 

Update September 1, 2022: LaSalle filed Motion for Summary Judgment against Legacy:

(Despite the statements filed in court Kyle Dupree will not remove Legacy Partners from the property.)

"Legacy Partners’ Breach: Legacy Partners’ negligent installation and maintenance of the subject grill, particularly in the unsafe disconnection of the gas lines under the bbq grill here, amounts to a breach of two provisions of the property management agreement. (UF 5.) First, they failed to “use commercial reasonable and diligent efforts” to install and maintain the subject grill, such that those efforts caused Plaintiffs injury. (Id.) Second, Legacy Partners have failed to defend and indemnify LPF Triana in this case because this claim arises solely out of Legacy Partners’ negligence. (Id.) 

As part of those closures, Davin Ross directed another Legacy Partners’ employee, the on- site maintenance supervisor, Richard Carey, to shut down the common area bbq grills. (UF 8.) Mr. Carey then removed the gas flex line underneath the bbq grill located adjacent to Plaintiff’s apartment in the nearby common area, which effectively disconnected the bbq grill from the incoming main gas line, among other things. (Id.) In doing so, Mr. Carey neither drained the residual gas in the incoming main gas line nor capped the opened end of the incoming main gas line. (Id.) 

Furthermore, Legacy Partners was negligent for failing to provide its property managers and their maintenance technicians with specific instructions as to how to adequately and effectively shut down the grills to avoid injury. (UF 8.) Moreover, Legacy Partners, through Richard Carey and Davin Ross, were negligent for failing to take additional steps to shut down the subject grill, including capping the open ended gas line underneath the grill after removal of the flex line to the grill, draining the residual gas from the incoming main gas line; and in failing to hire knowledgeable vendors to perform safe closure of the bbq grills. (UFs 8, 10, 11.) To the extent that Plaintiffs injuries arise from any failure to safely and effectively shut down the bbq grill, those injuries were caused solely by the negligence of Legacy Partners, Inc.

2020:
 

"Cross-Complainant [LASALLE/LPF] is informed and believes, and based thereon alleges that Plaintiffs’ alleged injuries, if any, arise solely from, and therefore was substantially caused by, LEGACY’s negligence or gross negligence. Cross-Complainant retained LEGACY to provide property management services for the subject premises during the time period covering the INCIDENT. As part of those duties, LEGACY had (sic) was obligated to repair and maintain the subject grill, and monitor access to the subject grill. LEGACY negligently failed to do so which resulted in Plaintiffs’ injuries, if any."

AND STILL, LASALLE WILL NOT FIRE THEM!

There are other lawsuits against the owners and property managers, with more to come.

April 6, 2024:

How long are they going to post updates in the elevator and NOT act?  We still have garage leaks.  The halls are getting worse. Still have DEAD planters for YEARS.  And we still have RUDE staff that spend more time gossiping in the morning "huddles" instead of addressing OPEN work orders and unhappy residents.  They have 25 units that are on notice or currently available.  If you look at the cage on P1 and ALL the furniture piling up...its from all the move-outs. 

What do we need?  A pickleball Court.

Their "us against them mentality" is disturbing.  This is our home and they are tyrants who should not be allowed in this industry. 

Hoping the latest DOJ criminal investigation into RealPage and unnamed landlords exposes these unethical companies once and for all. 

March 16, 2023

Wasting money updating a basketball court that less than 10% of the tenants use. Can't fix a trash chute door or an elevator. Cant hire more staff to actually HELP the tenants. Can't fix the broken alarm system but they will fix anything that suckers in new residents who figure it out weeks into their mov in. They have time though to ask you for a 5- Star Yelp review and they have time to pin us against each other like we are living in a high-school. Working together is the only way to get change.

2022

Trash Chute Doors - Los Angeles Fire Department

The trash chute doors have been left open almost daily for three years. Despite being on notice in 2019 that this was a code violation, they let them stay open for months instead of repairing them. After citations, they brought in a vendor to replace some of the springs. Days later they broke. The doors should be replaced but they do not want to spend the money.

The Los Angeles Fire Department inspected the property on April 12, 2021, and cited them, again, for the trash chute doors and stairwell doors, which are also not code compliant. To this day August 2021 they are still not compliant. Trash room doors broken since June 16, 2021. Garage pipes leak water and oil every day.  LaSalle Investment Management DOES NOTHING. They spend their time investigating tenants instead of repairing. Photos were sent to Kyle Dupree, Legacy and LaSalle as well as other executives - they refuse to cure.